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Brian Little
Who Are You Really? The Puzzle Of Personality.

Brian Little (an introvert) gives an absolute fantastic (and hilarious) talk about the ways in which personality influences behaviour and communication:

So the person who seconded him asked Tom, and me, “What do you make of Michael?” Well, I’ll tell you what Tom said in a minute. He spoke in classic Extrovertese. And here is how extroverted ears heard what I said. Which is actually pretty accurate.

I said “Well, Michael does have a tendency at times, of behaving in a way that some of us might see as perhaps more assertive than is normally called for.”

Tom rolled his eyes and said “Brian! That’s what I said. He’s an asshole!”

Now as an introvert I might gently allude to certain assholic qualities in this man’s behaviour, but I’m not gonna lunge for the A-word!

Brilliant.